Shipping Policy – Pisa Namak

At Pisa Namak, we take pride in delivering the authentic taste of Uttarakhand straight to your doorstep. Every order is packed with care, ensuring freshness and quality in every pack.

🔹 Shipping Coverage

• We currently ship across India through reliable courier partners.

• International shipping will be introduced soon.

🔹 Processing Time

• Orders are usually processed within 1–2 business days after confirmation.

• As all our products are made in small batches, during peak times it may take an extra day to dispatch.

🔹 Delivery Time

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

• Remote Areas: 7–10 business days

(Delivery timelines may vary slightly due to courier service availability and festive seasons.)

🔹 Shipping Charges

• Free Shipping on all orders above ₹499.

• For orders below ₹499, a nominal shipping fee of ₹49–₹79 (based on location) will be applied.

🔹 Tracking Your Order

• Once shipped, you will receive a tracking link via email/SMS to monitor your package.

🔹 Damaged / Wrong Orders

• If you receive a damaged pack or the wrong product, please contact us within 48 hours of delivery with a photo of the package.

• We will replace or refund your order hassle-free.

🔹 Note

• Please ensure you provide the correct shipping address and phone number at checkout. We cannot be responsible for delays caused by incorrect details.